Privacy Policy

This Privacy Policy explains what information Proxy Bag collects, how it is used, and the choices you have.

1. Information we collect

Account details (name, email), billing information processed via our payment provider, and usage data such as login timestamps, scraping job history, and support ticket history.

2. How we use your information

To provision and manage your account and scraping credits, process payments, respond to support requests, and send service-related notifications (order confirmations, job status, balance alerts).

3. Data sharing

We do not sell your personal data. Information is shared only with payment processors and infrastructure providers necessary to operate the Service.

4. Data retention

Account and billing records are retained for as long as your account is active and as required for tax and accounting purposes thereafter.

5. Your rights

You may request access to, correction of, or deletion of your personal data by contacting support, subject to legal retention requirements.